Privacy Policy

01 Data We Collect

sxi6 collects personal data that is necessary to provide you with a safe, compliant, and functional online gaming experience. We collect data through several channels: information you provide directly during registration and account management, data generated automatically when you use the platform, and data received from trusted third-party service providers such as payment processors and identity verification services.

1.1 Registration Data

When you create a sxi6 account, we collect the following information:

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used to verify that you meet the 18+ age requirement).
• Email address (used as your primary account identifier and communication channel).
• Mobile phone number (used for account security and transactional notifications).
• Residential address (used for identity verification and AML compliance).
• Preferred currency (Bangladeshi Taka, BDT).
• Username and hashed password (stored in encrypted form; sxi6 staff never have access to your plaintext password).

1.2 Payment Data

When you make a deposit or request a withdrawal on the sxi6 platform, we collect transaction-related data including the payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard), the transaction amount in BDT, the transaction reference number provided by the payment processor, and the timestamp of the transaction. sxi6 does not store full card numbers or mobile banking PINs. Payment processing is handled by PCI-compliant third-party payment gateways, and only tokenised or reference identifiers are retained by sxi6.

1.3 Identity Verification (KYC) Data

To comply with anti-money laundering principles and to verify player identity, sxi6 may collect copies of government-issued identification documents (such as a National Identity Card or passport), proof of residential address (such as a utility bill or bank statement), and in some cases a selfie photograph for liveness verification. These documents are processed securely and retained for the minimum period required by applicable regulatory obligations.

1.4 Platform Usage Data

When you use the sxi6 platform, we automatically collect certain technical and behavioural data, including:

• IP address and approximate geographic location derived from the IP address.
• Device type, operating system, and browser version.
• Pages visited, game sessions played, and time spent on the platform.
• Login and logout timestamps.
• Wagering history (game titles, stake amounts, outcomes, and timestamps).
• Session duration and navigation path within the platform.

This data is used for platform security, fraud prevention, responsible gaming monitoring, and service improvement. It is not used to identify you for third-party marketing purposes.

1.5 Communications Data

If you contact the sxi6 customer support team via live chat or email, we retain a record of the communication, including the content of messages, timestamps, and the resolution outcome. This data is used to ensure service quality, resolve disputes, and train support staff.

02 How We Use Your Data

sxi6 uses the personal data we collect for specific, clearly defined purposes. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your consent or identifying a lawful basis for the additional use.

2.1 Marketing Communications

sxi6 may send you promotional emails or in-platform notifications about bonuses, new games, and special offers. Marketing communications are sent only to players who have opted in to receive them. You may withdraw your marketing consent at any time by updating your communication preferences in your account settings or by contacting the support team. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

2.2 Automated Decision-Making

sxi6 uses automated systems to detect potentially fraudulent activity, unusual transaction patterns, and responsible gaming triggers. These systems may flag an account for review or apply temporary restrictions as a protective measure. Where an automated decision has a significant impact on your account (such as a suspension), you have the right to request human review of that decision by contacting our support team.

03 Data Sharing & Disclosure

sxi6 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share personal data only in the circumstances described below, and only to the minimum extent necessary for each purpose.

3.1 Payment Processors

To process deposits and withdrawals, sxi6 shares necessary transaction data with our payment processing partners, including but not limited to bKash, Nagad, Rocket, Upay, SureCash, and card processing networks. These partners receive only the data required to complete the specific transaction and are contractually prohibited from using that data for any other purpose.

3.2 Identity Verification Services

Where KYC verification is required, sxi6 may share identity document data with third-party identity verification service providers. These providers are subject to strict contractual data protection obligations and are selected on the basis of their security certifications and compliance track records.

3.3 Game Providers

The games available on the sxi6 platform are supplied by certified third-party providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game supplied by one of these providers, your player session data (such as a session token and wagering activity within that session) is shared with the provider to the extent necessary to operate the game. Game providers do not receive your full personal profile and are not permitted to use session data for their own marketing purposes.

3.4 Legal and Regulatory Disclosure

sxi6 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so by applicable law, court order, or where disclosure is necessary to protect the rights, property, or safety of sxi6, its players, or the public. In such cases, sxi6 will disclose only the minimum data required to satisfy the legal obligation.

3.5 Business Transfers

In the event that sxi6 undergoes a merger, acquisition, or sale of all or substantially all of its assets, player personal data may be transferred to the acquiring entity as part of that transaction. In such an event, sxi6 will notify affected players prior to any transfer of their personal data and will ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Policy.

04 Cookies & Tracking Technologies

The sxi6 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, to keep your session secure, and to gather anonymised analytics data that helps us improve the platform experience for all players.

4.1 Types of Cookies We Use

• Essential Cookies: These cookies are strictly necessary for the sxi6 platform to function. They enable core features such as session management, login persistence, and security token validation. You cannot opt out of essential cookies while using the sxi6 platform.
• Preference Cookies: These cookies remember your settings and preferences, such as your preferred language, notification settings, and display options, so you do not have to reconfigure them on each visit.
• Analytics Cookies: These cookies collect anonymised data about how players navigate and use the sxi6 platform. This information is used to identify usability issues and improve the platform experience. Analytics data is aggregated and does not identify individual players.
• Security Cookies: These cookies assist in fraud detection and account security by identifying unusual patterns of activity within a session, such as simultaneous logins from multiple geographic locations.

4.2 Managing Cookies

You can manage, restrict, or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may prevent certain features of the sxi6 platform from functioning correctly, and in some cases may prevent you from logging in to your account. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, Safari, and Edge.

4.3 No Third-Party Advertising Cookies

sxi6 does not permit third-party advertising networks to place tracking cookies on the sxi6 platform. You will not be tracked across the web by advertising networks as a result of visiting sxi6.net.

05 Data Retention & Storage

sxi6 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain a compliant record for regulatory purposes, or to resolve disputes and enforce our Terms and Conditions. Different categories of data are subject to different retention periods, as set out below.

5.1 Data Deletion

When a retention period expires, or upon receipt of a valid deletion request where no legal obligation requires continued retention, sxi6 will securely delete or irreversibly anonymise the relevant personal data. Deletion is carried out in a manner that makes recovery of the data impossible. Where data forms part of a backup archive, it will be deleted from the archive at the next scheduled backup purge cycle.

5.2 Data Storage Location

sxi6 stores player data on secure servers. Data may be processed or stored in multiple locations to ensure platform availability and resilience. All storage locations are subject to the same data protection standards and contractual obligations regardless of where they are physically situated.

06 Your Privacy Rights

As a player on the sxi6 platform, you hold a number of rights in relation to your personal data. sxi6 is committed to honouring these rights and to responding to all valid privacy requests promptly. To exercise any of the rights listed below, please contact the sxi6 support team via live chat or by emailing [email protected].

• Right of Access: You have the right to request a copy of the personal data that sxi6 holds about you. We will provide this information in a clear, structured format within a reasonable timeframe.
• Right to Rectification: If any personal data held by sxi6 is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account details directly through your account settings page.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where there is no overriding legal basis for its continued retention. Note that certain data must be retained to fulfil regulatory obligations even after an erasure request.
• Right to Restrict Processing: In certain circumstances, you have the right to request that sxi6 restrict the processing of your personal data — for example, while the accuracy of data is being contested.
• Right to Data Portability: You have the right to receive personal data that you have provided to sxi6 in a structured, commonly used, and machine-readable format, and to request that we transmit that data to another service provider where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on legitimate interest, including where personal data is used for profiling or responsible gaming monitoring. sxi6 will consider all objections and cease processing unless there are compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without penalty. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6.1 Response Timeframes

sxi6 will acknowledge all privacy rights requests within 72 hours of receipt and will endeavour to fulfil valid requests within 30 calendar days. Where a request is complex or where a large volume of requests has been received, this period may be extended by a further 30 days; in such cases, we will notify you of the extension and the reasons for it.

6.2 Identity Verification for Rights Requests

To protect player privacy and prevent unauthorised access to personal data, sxi6 will verify your identity before processing any rights request. You may be asked to confirm account details or provide a piece of identification before your request can be fulfilled. This verification step is a security measure for your protection.

07 Data Security Measures

sxi6 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures are reviewed and updated on a regular basis to address emerging threats and to align with industry best practices.

7.1 Technical Safeguards

• All data transmitted between your browser or app and the sxi6 platform is encrypted using TLS 1.2 or higher.
• Passwords are stored as one-way cryptographic hashes using a strong hashing algorithm. sxi6 staff cannot retrieve your password in plaintext.
• Payment data is tokenised: full card numbers and mobile banking credentials are never stored on sxi6 servers.
• The sxi6 platform infrastructure is protected by firewalls, intrusion detection systems, and regular vulnerability assessments.
• Database access is restricted to authorised internal systems and personnel via access control lists and role-based permissions.
• Regular security audits and penetration tests are conducted by qualified third-party security professionals.

7.2 Organisational Safeguards

• All sxi6 staff and contractors with access to personal data are subject to confidentiality obligations and data protection training.
• Access to player data is granted on a strict need-to-know basis. Administrative access logs are retained and reviewed regularly.
• Third-party vendors with access to personal data are subject to data processing agreements that require them to implement equivalent security standards.
• sxi6 maintains an incident response plan for handling data security breaches, including procedures for notifying affected players and relevant authorities where required.

7.3 Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, sxi6 will notify affected players without undue delay once the breach has been contained and its scope assessed. Notification will be provided via the email address registered to your sxi6 account and will include a description of the nature of the breach, the categories and approximate number of records affected, the likely consequences, and the measures taken to address the breach.

08 Policy Updates & Contact

sxi6 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the revised policy will be published on this page with an updated effective date at the top of the document. For significant changes that affect the way we use your personal data, we will notify registered players directly via email or an in-platform notification prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically to remain informed about how sxi6 handles your personal data. Continued use of the sxi6 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

8.1 Contact Details

If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by sxi6, please contact our Data Protection team using the following details:

8.2 Children's Privacy

The sxi6 platform is strictly intended for adults aged 18 and above. sxi6 does not knowingly collect, process, or retain personal data from individuals under the age of 18. During the registration process, all applicants are required to confirm their date of birth, and accounts where the registered age is below 18 are rejected automatically. Where sxi6 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be permanently closed. If you believe that a minor has registered on the sxi6 platform, please contact our support team at [email protected] so that we can investigate and take appropriate action promptly.

8.3 Links to Third-Party Sites

The sxi6 platform may contain references to third-party payment providers or game studios. This Privacy Policy applies solely to the sxi6 platform and does not govern the privacy practices of any third-party website or service. sxi6 is not responsible for the privacy practices or content of third-party services, and we encourage you to review the privacy policies of any external service you interact with.